Extension Support
ConsumerFi Dashboard Extension
Complete Guide & Troubleshooting
Quick Start Guide
Get started with the ConsumerFi Dashboard Extension in three simple steps.
Before You Begin
To use the ConsumerFi Dashboard Extension, you must have an active ConsumerFi account. If you don't have one yet, visit consumerfi.ai to create your free account.
Installation in 3 Steps
Step 1: Sign In to ConsumerFi
Visit consumerfi.ai and sign in to your account - the extension needs to detect your active session.
Step 2: Add the Extension
Click "Add to Chrome" from the Chrome Web Store. When prompted, click "Add Extension" to confirm installation.
Step 3: Start Using
Click the ConsumerFi icon in your browser toolbar. The extension will automatically connect to your account, and you're ready to start building your knowledge library.
Using Your Extension
Learn how to make the most of your ConsumerFi Dashboard Extension.
How to Submit Content
Find valuable content while browsing the web. When you discover text worth saving - whether it's an insightful article, useful information, or personal interest - simply copy it.
Click the ConsumerFi icon in your toolbar to open the extension. Paste your content into the text area. The extension automatically captures the source URL.
Submit your content and receive instant feedback. You'll see a quality score from 0-100 and earn Compute Credits based on the value of your submission.
Understanding Quality Scores
Your content is scored based on its value for building your personal digital DNA. Higher scores are awarded for content that reveals your interests, goals, and preferences, provides insights about your activities and behaviors, or contains information about events, products, or topics you care about.
The better the content helps us understand who you are and what matters to you, the higher your score.
Daily Limits and Progress
To encourage quality over quantity, there's a daily submission limit. You can track your progress in the extension dashboard. Your remaining submissions and reset time are clearly displayed. The limit resets every 24 hours, giving you a fresh start each day.
Troubleshooting Common Issues
Solutions to the most frequently encountered problems.
"Please sign in to ConsumerFi" Message
This is the most common issue users face. The extension requires an active session on consumerfi.ai.
Solution:
Go to consumerfi.ai and sign in. Ensure you're fully logged in (check for your username in the top right). Keep the ConsumerFi tab open. Click the extension icon again - it should now work.
If the problem persists, try clearing your browser cache for consumerfi.ai, sign out completely, then sign in again.
Extension Icon is Grayed Out
The extension cannot run on certain pages for security reasons. This includes the Chrome Web Store, Chrome system pages (chrome://), and some restricted websites.
Solution:
Navigate to any regular website and the extension icon should become active.
Content Won't Submit
There are a few requirements for successful submission. Content must be between 50 and 2,500 characters. You need an active internet connection. You must not have exceeded your daily submission limit.
Solution:
Check your content length (displayed in the extension). Verify your internet connection. Check your daily submission count. If at limit, wait for the reset time shown.
Credits Not Showing or Updating
Credits may take a moment to process and display.
Solution:
Wait 5-10 seconds after submission. Click away from the extension and reopen it. If credits still don't appear, check if the submission was successful (you should see a success message).
Data & Privacy
Your privacy and data security are our top priorities.
What Information We Collect
Content You Submit: We only collect the text you explicitly paste and submit through the extension. No automatic scanning or collection occurs.
Source Information: The URL of the page where you found the content is automatically captured to provide context.
Basic Metadata: Text length, word count, and submission timestamp for quality scoring and analytics.
What We Don't Collect
We do not track your browsing history. We don't collect personal information beyond your ConsumerFi account. We never access content from pages unless you explicitly submit it. We don't collect passwords, payment information, or sensitive form data.
Your Privacy Controls
You have complete control over what you share. Only submit content you're comfortable saving. You can delete any submission from your ConsumerFi account dashboard. Export your data anytime through your account settings. Delete your account to remove all associated data.
For complete details, please review our Privacy Policy at consumerfi.ai/privacy.
Frequently Asked Questions
Answers to common questions about the ConsumerFi Dashboard Extension.
About Compute Credits
What are Compute Credits?
Compute Credits are points you earn for contributing valuable content. They represent the value of your contributions to your personal digital DNA.
How can I use my credits?
Credits unlock advanced features on the ConsumerFi platform, including enhanced AI interactions, priority processing, and access to premium tools.
How are credits calculated?
Credits are based on content quality scores. Higher quality content that better represents your interests and personality earns more credits.
About Content Scoring
What makes content score higher?
Content scores higher when it clearly reflects your personal interests, goals, or preferences. Information about your activities, hobbies, or professional interests scores well. Content about events, products, or services you're interested in also receives good scores.
Why did my content score low?
Generic content without personal relevance scores lower. Very short snippets may lack context. Content that doesn't help build your digital DNA profile won't score as high.
Can I resubmit content?
Duplicate content submitted within 24 hours will be detected and won't earn additional credits.
Technical Questions
Which browsers are supported?
The extension requires Chrome version 88 or higher. For best performance, keep Chrome updated to the latest version.
Why does the extension need permissions?
Storage permission saves your authentication state locally. Tabs permission captures the current page URL for context. Cookies permission verifies your ConsumerFi login. Host permissions allow secure communication with ConsumerFi servers.
Will the extension slow down my browser?
No. The extension only runs when you click on it. It doesn't run background processes or monitor your browsing.
Can I use the extension offline?
No. An internet connection is required to submit content and sync with ConsumerFi servers.
Getting Help
Multiple ways to get support and assistance.
Contact Support
For technical issues, account questions, or general help, contact our support team:
Email: privacy.consumerfi@gmail.com
Response Time: Within 24-48 hours on business days
When contacting support, please include your ConsumerFi account email, Chrome version (found at chrome://version), extension version (found at chrome://extensions), and a description of your issue with steps to reproduce if applicable.
Reporting Bugs
Help us improve by reporting bugs. When reporting, please include what you expected to happen, what actually happened, exact steps to reproduce the issue, and screenshots if possible.
Feature Requests
We value your feedback and suggestions. Send feature requests to privacy.consumerfi@gmail.com with "Feature Request" in the subject line.
Additional Resources
Privacy Policy: consumerfi.ai/privacy
Technical Requirements
System requirements and best practices for optimal performance.
System Requirements
Browser: Google Chrome version 88 or higher
Operating System: Windows 10 or later, macOS 10.12 or later, Ubuntu 18.04 or later
Internet: Stable broadband connection
Account: Active ConsumerFi account with verified email
Best Practices for Optimal Performance
Keep Chrome updated to the latest version for security and compatibility. Clear your browser cache periodically if you experience issues. Ensure consumerfi.ai is not blocked by firewall or antivirus software. Disable conflicting extensions if you experience problems.
About ConsumerFi Dashboard
The ConsumerFi Dashboard Extension is part of the ConsumerFi ecosystem, designed to help you build a valuable personal knowledge base. By capturing and organizing content that matters to you, you're creating your unique digital DNA - a profile that enhances your interactions with AI tools and digital services. Every piece of content you save contributes to a better understanding of your interests, goals, and preferences, leading to more personalized and relevant digital experiences across the ConsumerFi platform. Version: 1.0.0 Last Updated: January 2025 Thank you for choosing ConsumerFi Dashboard. We're committed to helping you maximize the value of your digital interactions while respecting your privacy and data ownership.
This support documentation was last updated on January 31, 2025.